Privacy Policy
Last Updated: 09 July 2026
Welcome to LuxeLoomer (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from https://luxeloomer.com (the “Website”) or otherwise interact with our services.
By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our Website.
Information We Collect
We collect information that helps us provide our services and improve your shopping experience.
Personal Information You Provide
When you use our Website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Account Username and Password
- Order Details
- Customer Support Messages
- Any information voluntarily submitted through forms
Providing certain information is necessary to complete purchases or use specific Website features.
Payment Information
Payments on our Website are processed securely by authorized third-party payment gateway providers.
We do not store your complete credit card, debit card, UPI PIN, CVV, or banking credentials on our servers.
Our payment partners may securely collect:
- Payment Method
- Billing Information
- Transaction Details
- Payment Confirmation
All payment information is processed using industry-standard encryption.
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referring Website
- Cookies and Tracking Technologies
This information helps us improve Website performance and user experience.
Cookies
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember your shopping cart
- Improve Website functionality
- Analyze Website traffic
- Enhance user experience
- Detect fraud and security risks
Most browsers allow you to disable cookies through browser settings. However, disabling cookies may affect certain Website features.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Process payments
- Create and manage your account
- Provide customer support
- Send order confirmations and shipping updates
- Improve our Website and services
- Detect fraud and prevent unauthorized activity
- Comply with legal obligations
- Send promotional emails (only where permitted)
Sharing of Information
We may share your information with trusted third parties including:
- Payment Gateway Providers
- Shipping and Courier Companies
- Technology Service Providers
- Website Hosting Providers
- Analytics Providers
- Government Authorities where legally required
We never sell your personal information to third parties.
Third-Party Services
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their Privacy Policies before sharing your information.
Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Our general retention periods are:
Customer Account Information
Retained until your account is deleted or inactive for 24 months, unless a longer retention period is required by applicable law.
Order and Transaction Records
Retained for up to 7 years to comply with tax, accounting, legal, and regulatory requirements.
Payment Information
We do not store complete credit card, debit card, CVV, UPI PIN, or banking credentials.
Only payment confirmations and transaction references may be retained for up to 7 years for legal and accounting purposes.
Customer Support Communications
Retained for 24 months after your last interaction with our support team.
Marketing Preferences
Retained until you unsubscribe from marketing communications or request deletion.
Website Analytics and Cookies
Analytics data and cookies may be retained for up to 24 months, depending on the type of cookie and applicable legal requirements.
After the applicable retention period expires, your personal information is securely deleted or anonymized unless we are legally required to retain it longer.
Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
- Request a copy of your stored information
To exercise these rights, please contact us using the details provided below.
Children’s Privacy
Our Website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.
The revised Privacy Policy will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
LuxeLoomer
Email: contact@luxeloomer.com
Website: https://luxeloomer.com